FAQs

What is your shipping policy?

DOMESTIC

We ship our products out via USPS. We use Media Mail, First Class, and Priority Mail. Orders take between 1-2 business days (non-holidays/non-weekends) to process and ship out from the purchase date.

INTERNATIONAL

All international orders incur a location-based shipping charge. Orders take between 1-2 business days (non-holidays/non-weekends) to process and ship out from the purchase date.

Do you offer wholesale discounts?

Yes, we offer bulk wholesale pricing for all our products. Check out our Wholesale Page. For more information, feel free to email us at info@hellorevival.com.

What payment methods do you accept?

We are happy to accept all manor of payments. Visa, Mastercard, Discover & Diner's Club as well as PayPal and Amazon payments. Apple Pay and Samsung Pay is also available.

My item arrived damaged. Now what?

If you’ve received an item that has been damaged in transit, please email us a clear picture of the damage to: info@hellorevival.com within 15 days of receiving it and we’ll send out a replacement.

Do you accept returns/offer refunds?

Any products purchased from this website can be returned or exchanged within 30 days of purchase.

Shipping fees are not refundable except in cases of fulfillment errors or damaged product. When returning shipments, please keep your tracking number as lost return shipments are not our responsibility.